Friday, August 10, 2018

RyanAir Strike: Your Rights as Passenger

Living or Traveling in Europe?
Like ten-thousand other passengers, if you booked a flight with the budget airline Ryan, you are out of luck, especially when flying to or from Germany this Friday or Saturday, August 10 and 11.

If you wanted to fly with Ryanair today, the trip probably "fell into the water": The pilots of the Irish low-cost airline are still on strike until 3 a.m. on Saturday. However, if you did go to the airport, ask Ryanair to provide you with food and drinks, which is your right under EU law. If your phone battery runs out, you can request two phone calls or e-mails.

You have the right to transfer your ticket to another flight free of charge or - if the destination can be reached by bus or train - to choose another mode of transportation. If your trip is no longer worthwhile, you can cancel your ticket. Then you will get the full price back.

Strike Provoked by RyanAir?
The chance of being compensated by RyanAir for your inconvenience, however, is small. In many cases, a strike is considered an "exceptional circumstance" for which EU law excludes compensation. However, it could be that Ryanair itself provoked the strike by its working conditions. There may be a passenger assistance portal fighting Ryanair in court for you.

Fairplane, the experts in claiming flight delay compensation cases, said it would take
action against Ryanair. EUClaim. And if necessary up to the European Court of Justice. accepts strike cases against Ryanair if they "do not fall into the immediate strike phase". This means, for example, if the replacement flight is affected e.g. late or doesn't take-off at all.

In any case, those affected should mark their calendar.  Because if there are successful judgments against Ryanair, you can still claim your compensation - up to three years after the flight. 

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